Ministry of Home Affairs
A Culture of
Excellence
The Ministry is embarking on the creation of a
culture of excellence involving the inculcation of the positive values
and the adoption of sound administrative practices among the staff.
An important concern is the implementation of
administrative reforms that will shift the role of the Ministry form
one that is based on a bureaucratic tradition of rules and regulations
to one that is more proactive and customer-focused.
Being a service-oriented Ministry, it should no
longer be looked upon as a mere service provider to the public but
should be identified as catalysts of change.
Some administrative reforms implemented:
- Client's Charter
- Quality Counter Services
- Review of Systems and
Work Procedures
- Use of Information
Technology
- Internal Audit
- Quality Control Circle (QCC)
- Innovation Award
The thrust of these reforms is to improve
efficiency and effectiveness of the staff into an innovative
workforce.
Client's Chapter
- Informing the outcome of application for
publication of magazines and newspapers within 3 months from the
date of receipt of application*
- Informing the outcome of application to
collect donations organised by Schools, Colleges and Higher
Institutions within 14 days from the date of receipt of
application
- Informing the outcome of application to
collect donation, sponsorship and advertisement organised by
Welfare Associations within 14 days from the date of receipt of
application
- Informing the outcome of application for
trade exhibitions within 21 days from the date of receipt of
application*
- Informing the outcome of application for the
usage of logo and emblem within 30 days from the date of receipt
of application*
- Informing the outcome of application for
cultural and artistic shows within 14 days from the date of
receipt of application
*Such application requires the comments from
other Ministries/Department
